3/7/19 at 10:00 p.m. PDT

    Concerning Current Issues

    Thank you for playing the Animal Crossing: Pocket Camp game.

    This is an update regarding the issue some users are encountering after updating to Version 2.1 (released on 1/30/19 at 1:00 a.m.), that causes Animal Crossing: Pocket Camp to crash frequently.

    After investigating the issue, we have concluded that this issue comes from the game using more than the available usable RAM on certain devices.

    We optimized the game with the release of version 2.2 (released on 2/26/19 at 6:30 p.m.), but found that despite the optimizations, this issue still persists.

    In order to completely fix this problem, a number of different optimizations need to be implemented, and because of the complexity of the issue, this process will take some time.

    When we have more information regarding this issue, we will send out a notification.

    We appreciate your patience and understanding while we continue to investigate this issue.