FAQ

  • What kind of game is Animal Crossing: Pocket Camp?
    Animal Crossing: Pocket Camp is a game about exploring nature, making friends, and collecting cool items to help you create the campsite of your dreams!
  • Unable to Update Animal Crossing: Pocket Camp
  • Can I play Animal Crossing: Pocket Camp for free?
    Yes, Animal Crossing: Pocket Camp is available as a free download.

    You can play the game for free, but you can also purchase in-game items called Leaf Tickets using real money.

    Note: You can also acquire Leaf Tickets for free.

    Note: An Internet connection is required to play Animal Crossing: Pocket Camp. *Cellular data charges may apply.
  • How old do you have to be to play?
    People of all ages can play this game.
  • Which devices are supported?
    (iOS users)
    Animal Crossing: Pocket Camp is supported on the following devices:

    • Devices running iOS 9.0 or newer
    • iPhone (5s and newer), iPod touch, and iPad devices with 64-bit processors

    Note: For more information regarding your specific device, please see the manufacturer's official website.
    It may take some time before Animal Crossing: Pocket Camp is supported on the newest version of iOS.

    (Android users)
    Animal Crossing: Pocket Camp is supported on the following devices:

    • Devices running Android OS 4.4 or newer
    • Devices with 1.5 GB or more of RAM

    Note: Some devices may not be supported.
    For more information regarding your specific device, please see the manufacturer's official website.
    It may take some time before Animal Crossing: Pocket Camp is supported on the newest version of Android OS.
  • What languages are supported?
    Currently, this game has 10 language options: Chinese (Traditional), English (US), English (Europe/Australia), French (Canada), French (Europe), Spanish (Latin America), Spanish (Europe), Italian, German, and Japanese.

Additional Information

If you need further information about Animal Crossing: Pocket Camp, you can visit the following page:

Common Questions regarding Animal Crossing: Pocket Camp

To make inquiries:
- Tap the menu icon displayed in the top left-hand corner of the screen when you first launch Animal Crossing: Pocket Camp.
- Select Customer Support.
- Select Inquiries.

To make inquiries while playing:
- Tap More.
- Tap Misc.
- Select Customer Support.
- Select Inquiries.

For any other questions, you can also send inquiries to ac-pocketcamp-support@nintendo.co.jp.