FAQ

  • What kind of game is Animal Crossing: Pocket Camp?
    Animal Crossing: Pocket Camp is a game about exploring nature, making friends, and collecting cool items to help you create the campsite of your dreams!
  • Unable to Update Animal Crossing: Pocket Camp
  • Can I play Animal Crossing: Pocket Camp for free?
    Yes, Animal Crossing: Pocket Camp is available as a free download.

    You can play the game for free, but you can also purchase in-game items called Leaf Tickets using real money.

    Note: You can also acquire Leaf Tickets for free.

    Note: An Internet connection is required to play Animal Crossing: Pocket Camp. *Cellular data charges may apply.
  • How old do you have to be to play?
    People of all ages can play this game.
  • Which devices are supported?
    (iOS users)
    Animal Crossing: Pocket Camp is supported on the following devices:
     
    • Devices running iOS 11.0 or newer
    (Devices that are able to update to iOS 13.0 or newer are recommended.)
     
    Note: For more information regarding your specific device, please see the manufacturer's official website.
    It may take some time before Animal Crossing: Pocket Camp is supported on the newest version of iOS.
     
    (Android users)
    Animal Crossing: Pocket Camp is supported on the following devices:
     
    • Devices running Android OS 5.0 or newer
    • Devices with 1.5GB or more of RAM
    • Devices with 64-bit CPU
     
    Note: Some devices may not be supported.
    Devices without a built-in microphone will be unable to use the Send a Tune feature.
    For more information regarding your specific device, please see the manufacturer's official website.
    In certain cases, some devices may not be supported even when they meet the conditions listed above.
    It may take some time before Animal Crossing: Pocket Camp is supported on the newest version of Android OS.
  • What languages are supported?
    Currently, this game has 10 language options: Chinese (Traditional), English (US), English (Europe/Australia), French (Canada), French (Europe), Spanish (Latin America), Spanish (Europe), Italian, German, and Japanese.

Additional Information

If you need further information about Animal Crossing: Pocket Camp, you can visit the following page:

Common Questions regarding Animal Crossing: Pocket Camp

To make inquiries:
- Tap the menu icon displayed in the top left-hand corner of the screen when you first launch Animal Crossing: Pocket Camp.
- Select Customer Support.
- Select Inquiries.

To make inquiries while playing:
- Tap More.
- Tap Misc.
- Select Customer Support.
- Select Inquiries.

For any other questions, you can also send inquiries to ac-pocketcamp-support@nintendo.co.jp.