Common Questions

Unable to Update the Animal Crossing: Pocket Camp Game
※for iOS (iPhone) Users

Users with iOS 11 or earlier can update their software by completing the following steps:

① Open the App Store and select Updates on the lower-right side of the screen.

② Check to see if an Update button is displayed next to the Animal Crossing: Pocket Camp game under Pending.


If an Update button is displayed:

② You can update the Animal Crossing: Pocket Camp game by tapping that button.


If an Update button is not displayed:

Swipe down on the screen to refresh the page.


③ If the button still doesn't display after refreshing the page:

・Try signing in with your Apple ID again.
・Close the App Store and the Animal Crossing: Pocket Camp game.
・Restart your smart device.
・After that, please follow the steps starting at ① again.
・Please check to see if the Update button appears next to the Animal Crossing: Pocket Camp game.


※ Please be careful not to uninstall the game from your smart device.
※ The screenshots provided are from January 2018.
※ There is a chance that the functionality of the App Store will change.

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