Common Questions

Unable to Update the Animal Crossing: Pocket Camp Game
※ For Android Users

Users with the Google Play Store Application Version 8 or earlier can update their software by completing the following steps:

① Open the Google Play Store, and from the Menu, tap >My apps & games.


Check the Installed list to see if the Update button is displayed next to the Animal Crossing: Pocket Camp game.

② You can update the game by tapping that button.


If the Update button is not displayed, or if you still cannot update the game, please check Google Play Help.

https://support.google.com/googleplay/answer/7513003?hl=en-GB&rd=2&visit_id=1-636500502891747665-3973811408

Added 11/28/2018

With the 11/28/2018 update of Animal Crossing: Pocket Camp, we have made changes to the list of supported Android devices.
With this update, smart devices with a version older than Android 4.4, or have 1.0GB of RAM or less, will be unable to download and update Animal Crossing: Pocket Camp. In addition, after the update, previous versions of the application will become unusable.
For more information, see here: *IMPORTANT* for users with Android devices.

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