Common Questions

What kind of game is Animal Crossing: Pocket Camp?

Animal Crossing: Pocket Camp is a game about exploring nature, making friends and collecting cool items to help you create the campsite of your dreams!


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Can I play Animal Crossing: Pocket Camp for free?

Yes, Animal Crossing: Pocket Camp is available as a free download. Basic functions are free to use, but there are also purchasable elements called Leaf Tickets.

Note: There are ways in the game to acquire Leaf Tickets for free.

Note: An internet connection is required to play Animal Crossing: Pocket Camp.
You are responsible for any internet connection fees.


How old do you have to be to play?

This game can be played by all ages. However, a basic reading ability is required to fully appreciate all content.


Which devices are supported?

(iOS users)
Animal Crossing: Pocket Camp is supported on the following devices:

• Devices running iOS 9.0 or newer
• iPhone (5s and newer), iPod touch, and iPad devices with 64-bit processors

Note: For more information regarding your specific device, please see the manufacturer's official website.
It may take some time before Animal Crossing: Pocket Camp is supported on the newest version of iOS.

(Android users)
Animal Crossing: Pocket Camp is supported on the following devices:

• Devices running Android OS 4.2 or newer
• Devices with 1 GB or more of RAM

Note: Some devices may not be supported.
For more information regarding your specific device, please see the manufacturer's official website.
It may take some time before Animal Crossing: Pocket Camp is supported on the newest version of Android OS.


What languages are supported?

Currently, the game has nine language options: English (US), English (Europe/Australia), French (Canada), French (Europe), Spanish (Latin America), Spanish (Europe), Italian, German and Japanese.


Additional Information

If you need further information about Animal Crossing: Pocket Camp, you can visit the following page:

Common Questions

To make enquiries:
- Tap the Menu icon displayed in the top left-hand corner of the screen when you first launch Animal Crossing: Pocket Camp.
- Select "Customer Support".
- Select "Enquiries".

To make enquiries while playing:
- Select "More".
- Select "Misc.".
- Select "Customer Support".
- Select "Enquiries".

For any other questions, you can also send enquiries to ac-pocketcamp-support@nintendo.co.jp