Common Questions

Unable to Update the Animal Crossing: Pocket Camp Game
※ For Android Users

Users with the Google Play Store Application Version 8 or earlier can update their software by completing the following steps:

① Open the Google Play Store, and tap your Google Account profile icon, located in the upper right of the screen.

② Tap Manage apps & device.

Tap Manage, and then check the Installed list to see if the Update button is displayed next to the Animal Crossing: Pocket Camp game.

③ You can update the game by tapping that button.

If the Update button is not displayed, or if you still cannot update the game, please check Google Play Help.

With the 20/11/2020 update of the Animal Crossing: Pocket Camp game, we have made changes to the list of supported Android devices.
With this update, devices with a version of Android OS older than 5.0, devices with less than 1.5GB of RAM, and devices with 32-bit CPUs are no longer able to play Animal Crossing: Pocket Camp.
For more information, see here: [Important] Changes to Supported Devices.